Master the Art of Intentional Service

Learn how to engage your guests with intention and elevate their experience through proactive service techniques.

Enhance Your Service Skills

Discover the secrets to upselling with the goal of improving guest experiences and providing exceptional service.

Stand Out with Extraordinary Service

Move beyond ordinary service to extraordinary by transforming your approach from intuitive to intentional.

About the Course

Experience the in-depth training you always wished for. This course is your gateway to transitioning your service from intuitive to intentional. Discover the strategies and techniques to make your service extraordinary and leave a lasting impression on your guests. Take the first step towards mastering intentional service today.

Meet Your Instructor

Join me, Jeremy West, Founder of 6AM WorkShirts as I guide you through the journey of transforming your service experience. With years of expertise in the hospitality industry, this is the course i wish i had over 10 years ago! 

Course Curriculum

12 Chapters · 43 Lessons

  1. 1

    Chapter 1 - Welcome to Intentional Service

    1. (Included in full purchase)

      1.0 - Extraordinary Service

    2. (Included in full purchase)

      1.1 - Introduction to the Course

    3. (Included in full purchase)

      1.2 - Intentional Service

    4. (Included in full purchase)

      1.3 - The Guest

    5. (Included in full purchase)

      1.4 - What is the job of a server?

    6. (Included in full purchase)

      1.5 - A Big Mistake Servers Make

  2. 2

    Chapter 2 - Prepare for Your Shift

    1. (Included in full purchase)

      2.0 - Getting ready for your shift

    2. (Included in full purchase)

      2.1 - As soon as you start your shift

  3. 3

    Chapter 3 - The Guest Journey

    1. (Included in full purchase)

      3.0 - Your first Table

    2. (Included in full purchase)

      3.1 - Your Guest Gets Sat

    3. (Included in full purchase)

      3.2 - The First Greet

    4. (Included in full purchase)

      3.3 - Introducing yourself

    5. (Included in full purchase)

      3.4 - Recommending Dishes

  4. 4

    Chapter 4 - First Drinks

    1. (Included in full purchase)

      4.0 - First Drinks

    2. (Included in full purchase)

      4.1 - Don’t do this

    3. (Included in full purchase)

      4.2 - Set the tone

    4. (Included in full purchase)

      4.3 - Tips for Upselling Drinks

  5. 5

    Chapter 5 - Appetizers

    1. (Included in full purchase)

      5.0 - Appetizers

    2. (Included in full purchase)

      5.1 - Describing Dishes

  6. 6

    Chapter 6 - Entrees

    1. (Included in full purchase)

      6.0 - Entrees

    2. (Included in full purchase)

      6.1 - Are we ready to order?

    3. (Included in full purchase)

      6.2 - Answering Questions about the dish

    4. (Included in full purchase)

      6.3 - Pre Service

    5. (Included in full purchase)

      6.4 - The Quality Check

    6. (Included in full purchase)

      6.5 - Bussing the table

    7. (Included in full purchase)

      6.6 - If you’re not sure they’re finished

  7. 7

    Chapter 7 - Desert

    1. (Included in full purchase)

      7.0 - Timing Desert

    2. (Included in full purchase)

      7.1 - Upselling Desert

  8. 8

    Chapter 8 - Billing / Payment

    1. (Included in full purchase)

      8.0 - Billing the table

    2. (Included in full purchase)

      8.1 - Taking Payment

    3. (Included in full purchase)

      8.2 - Need Change?

    4. (Included in full purchase)

      8.3 - Asking the bar for change

  9. 9

    Chapter 9 - After Taking Payment

    1. (Included in full purchase)

      9.0 - After you take payment

  10. 10

    Chapter 10 - Timing Everything Properly

    1. (Included in full purchase)

      10.0 - Circular Service

    2. (Included in full purchase)

      10.1 - Mental Mind Mapping

  11. 11

    Chapter 11 - Throughout Service

    1. (Included in full purchase)

      11.0 - Food Running

    2. (Included in full purchase)

      11.1 - Using Proper Terminology

    3. (Included in full purchase)

      11.2 - Ask For help

    4. (Included in full purchase)

      11.3 - Body Language

  12. 12

    Chapter 12 - Wine Training

    1. (Included in full purchase)

      12.0 - Wine Training Make it Approachable

    2. (Included in full purchase)

      12.1 - What is Wine?

    3. (Included in full purchase)

      12.2 - More Wine Basics

    4. (Included in full purchase)

      12.3 - Wine Pairings

Ready to Elevate Your Service?

Unlock the secrets to intentional service and transform your approach from ordinary to extraordinary. Enroll now and start your journey towards exceptional service!

$20.00

Enroll Now